Privacy Policy

Introduction

VEGA Entertainment UAE ("we," "our," or "VEGA") is committed to protecting your personal information and respecting your privacy rights in accordance with applicable laws, including GDPR and international data protection standards. This comprehensive Privacy Policy outlines how we collect, use, manage, and protect your personal information through our website (www.vegaentertainmentuae.com) and related services.

Information We Collect

We may collect personal information including, but not limited to:

• Full name and contact details (email address, phone number, mailing address)
• Payment and transaction information
• Information from inquiries, registrations, or newsletter subscriptions
• Technical information (IP address, browser type, device identifiers)
• Usage data from cookies and similar technologies

How We Collect Information

Your information may be collected through:

• Registration forms and account creation
• Direct communication via email, phone, or other channels
• Newsletter subscription sign-ups
• Analytics tools (e.g., Google Analytics)
• Cookies and similar tracking technologies

Use of Your Information

We use your personal data for purposes such as:

• Providing services and responding to inquiries
• Processing transactions and payments
• Enhancing user experience and website performance
• Marketing communications (with your consent)
• Website analytics and targeted advertising
• Compliance with legal obligations

Cookies and Tracking Technologies

Our website employs cookies and similar technologies for:

• Necessary functionality
• Analytics and performance
• Personalized marketing

You may manage cookie preferences through browser settings or our cookie consent banner.

Third-Party Services and Disclosures

We partner with third-party service providers including, but not limited to:

• Google Analytics, Facebook Pixel, MailChimp, and other marketing platforms
• Payment gateways and processors
• Hosting and website maintenance providers

These third parties are required to safeguard your information and only use it for the purposes agreed upon with us.

Data Security

We implement strict security measures including encryption, secure servers, and restricted access to protect your data from unauthorized access, disclosure, alteration, or destruction.

International Data Transfers

Your information may be transferred and processed in countries outside your residence. We ensure that adequate safeguards are in place to protect your personal data internationally, in line with GDPR and other applicable regulations.

Your Data Protection Rights

Under GDPR and other applicable laws, you have rights to:

• Access, rectify, or delete your personal data
• Restrict or object to processing
• Request data portability
• Withdraw consent where applicable

Children's Privacy

Our services are available to the general audience, including minors. We do not intentionally collect or process personal data from children under the age of 13 without explicit parental consent.

Data Retention

We retain your personal data only as long as necessary to fulfill its purpose or to comply with legal and regulatory obligations.

Dispute Resolution and Jurisdiction

Any disputes related to privacy and data management shall be governed by UAE law, and exclusive jurisdiction will reside with the courts of Dubai, UAE.

Updates to This Policy

We periodically update this Privacy Policy. Changes will be posted on our website, and we encourage you to review this page regularly.

Contact Information

For privacy-related inquiries, requests, or concerns, contact us at:

VEGA Entertainment UAE
1703B, Fahidi Heights, P.O.Box 44320
Dubai, United Arab Emirates
Email: contact@vegauae.com
Phone: +971 50 707 5027 / +971 50 707 3021